Connection allows healing but how do we connect to others? Advice, finding positives and normalising when someone shares something painful isn’t always the best thing to do. Simply acknowledging someone’s hardship can be more powerful than giving advice, and looking at the bright side early on can minimise their experience and drive disconnection. Positives and solutions are important in the helping process but not at the expense of feeling heard. Feeling heard allows connectedness and connection is healing. Being empathic and validating someones difficult experience and emotions makes them feel heard, understood, and not alone. Listening, recognising their emotions, seeing it from their perspective, and acknowledging their hardship allows healing. That’s all we have to do and in that loved space some people may find their own solutions.